With APC, there are no hidden costs. Travel and labor expenses
are included in all service contracts.
Experienced APC Certified Field Service Engineer:
Our factory trained Field Service Engineers are rigorously
trained and tested on universally accepted safety practices and
electrical codes as well as our own product set, offering our
customers the highest level of service available in the industry
today.
Installation Verification:
Once the equipment is assembled, an APC Certified Field Service
Engineer will verify all connections within the system have been
made according to factory specification, and that it is functioning
correctly in all modes of operation, ensuring optimal performance
and extending the life of the product.
Functional Verification:
During each Preventive Maintenance visit, our APC Certified
Field Service Engineers will run tests to verify your system is
functioning correctly in all operational modes, stopping problems
before they start.
Free Firmware Upgrades:
Part of maintaining your system is ensuring the unit is
operating with the most recent firmware version. At APC, there are
no hidden costs. All Preventive Maintenance contracts include free
firmware upgrades.
Environmental Inspection:
In order to ensure that your system is housed in a suitable
environment for optimal functionality, we will inspect the site for
conditions that might damage your system, such as excessive heat or
humidity.
Labor and Travel Expenses Included:
With APC, there are no hidden costs. Travel and labor expenses
are included in all service contracts.
Experienced APC Certified Field Service Engineer:
Our factory trained Field Service Engineers are rigorously
trained and tested on universally accepted safety practices and
electrical codes as well as our own product set, offering our
customers the highest level of service available in the industry
today.
Installation Verification:
Once the equipment is assembled, an APC Certified Field Service
Engineer will verify all connections within the system have been
made according to factory specification, and that it is functioning
correctly in all modes of operation, ensuring optimal performance
and extending the life of the product.
Functional Verification:
During each Preventive Maintenance visit, our APC Certified
Field Service Engineers will run tests to verify your system is
functioning correctly in all operational modes, stopping problems
before they start.
Free Firmware Upgrades:
Part of maintaining your system is ensuring the unit is
operating with the most recent firmware version. At APC, there are
no hidden costs. All Preventive Maintenance contracts include free
firmware upgrades.
Environmental Inspection:
In order to ensure that your system is housed in a suitable
environment for optimal functionality, we will inspect the site for
conditions that might damage your system, such as excessive heat or
humidity.