Software support includes Maintenance, minor, and major updates
for your licensed feature set. Downloading new maintenance updates,
patches, or updates of Cisco IOS Software can speed the time to
problem resolution and enhance and extend the useful life of your
Cisco devices. A knowledge base, technical resources, and software
support to address your needs and provide rapid problem
resolution.
Cisco TAC:
Cisco TAC engineers are among the best in the industry.
Expertly trained engineering teams are ready to respond to your
specific hardware or Cisco system software problems via the Web,
e-mail, or telephone.
Advance Hardware Replacement:
Advance replacement parts, with or without a field engineer,
are delivered within 4 hours of determining that part replacement
is required during the standard work week (8 hours a day, 5 days a
week).
Cisco Support:
Software support includes Maintenance, minor, and major updates
for your licensed feature set. Downloading new maintenance updates,
patches, or updates of Cisco IOS Software can speed the time to
problem resolution and enhance and extend the useful life of your
Cisco devices. A knowledge base, technical resources, and software
support to address your needs and provide rapid problem
resolution.
Cisco TAC:
Cisco TAC engineers are among the best in the industry.
Expertly trained engineering teams are ready to respond to your
specific hardware or Cisco system software problems via the Web,
e-mail, or telephone.
Advance Hardware Replacement:
Advance replacement parts, with or without a field engineer,
are delivered within 4 hours of determining that part replacement
is required during the standard work week (8 hours a day, 5 days a
week).