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Computer Instruments e-IVR Prescription Refill

Patient convenience and overhead cost control are critical in today's health care industry. e-IVR Prescription Refill is a self-service automated prescription refill application. It enables a patient to arrange for a refill and a pick-up time, on their own schedule (24/7), by simply entering a prescription number and following the prompts. They can also check the status of a previously requested refill. Performance is not limited to refill service. The system can be used to announce pharmacy hours and locations, as well as other information. The caller may wish to transfer directly to the pharmacy staff. Physicians can use the system to dial in and leave a refill authorization or message for the pharmacy staff. e-IVR Prescription Refill just what the doctor ordered. As always, self-service, efficiency and convenience are at the core of all our applications.
e-IVR Prescription Refill Options
Part # DescriptionAvailabilityPriceOrder
1322-PREF e-IVR Prescription Refill, E-IVR Prescription Refill allows a patient to call 24/7, from any touchtone phone, to request a prescription refill and schedule a pick-up time Check Availability Call for Details

Computer Instruments e-IVR Prescription Refill Details

  • Callers can transfer to pharmacy staff
  • Easy to administer and maintain
  • Low overhead, high return
  • Order status can be checked
  • Pharmacy hours, locations, and other info can be announced
  • Pick-up times can be scheduled
  • Refills can be requested 24/7, any time from any touchtone phone
  • Virtually labor-free, cost effective automated process