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Returns and Exchanges

We want to make sure you're completely satisfied with anything you buy from us. Order any product in our catalog and if you are not completely satisfied, request a return within 10 days for an easy refund or credit.

The following applies for returns or exchanges:

The return process helps us serve you quickly and continue to provide low prices. We appreciate your understanding and support for this process.

If you have any questions regarding Barcode Giant's return policy, please do not hesitate to call 1-888-875-7170 so that we can assist you.

All Returns

To return or exchange an item, please follow these simple steps:

Non-Defective Product Returns

Customers can return items for any reason. Returns are often due to compatibility problems; call our experts for assistance to ensure that the items being ordered will work with your existing equipment.

DOA/Defective Product Returns

On rare occasions, customers may receive a DOA (Dead on Arrival) product. We offer free technical support for all of our products, and many times issues are related to incorrect configurations or other technical issues, which we can help resolve. Please contact Customer Service for help. If we cannot resolve the issues we will provide an RMA (Return Material Authorization) number.

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