Returns Are Easy! We want to make sure you are completely satisfied with your purchase. Most items can be returned or exchanged in original condition. If you have any questions regarding our return policy, or would like to request a return or exchange, please call 1-888-875-7170 within 20 days of receipt of your order. A restocking fee of 15% may be assessed for returns beyond 20 days from date of purchase.
To return or exchange an item, follow these simple steps:
Call our experts for assistance: 1-888-875-7170
You will receive an RMA (Return Material Authorization) number for returns and exchanges in 2-5 business days
The item(s) must be returned in their original condition including the original packaging and all accessories.
The packaging must not have any markings.
Returns missing accessories will be rejected.
Write the RMA number only on the shipping label, NOT on the box.
Media: labels, ribbons, receipt paper, printheads, card stock, RFID tags, etc.