Service Name: Medallion Silver Replacement
Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Response Time: (Next Business
Day)
Product Supported:
852-905-001 CK3x Terminal Charger, 4 Position
852-905-001 CK3x Terminal Charger, 4 Position
Service Description: Next Business Day
Service Details:
Intermec's Medallion Overnight Exchange Plan "Silver
Replacement" provides a customer-owned ready-to-run spare
overnight, to take the place of a failed device. The Silver
Replacement plan provides for the return of the failed unit to
factory operation specifications within a five-business-day
turnaround schedule, ready to serve as the next replacement, when
necessary. The Intermec Silver Replacement version of our Medallion
Service Contract plans ensure that critical data collection devices
are dispatched, on demand (as long as the request is received
before 3 PM local time), free of charge, then repaired, tested and
returned to the replacement spares pool. Each replacement unit is
shipped in reusable/returnable packaging to facilitate the return
of the defective unit to the Intermec Repair Depot for any needed
repairs. Intermec repairs are warranted for 90 days, and performed
to exacting factory standards, using Intermec authorized parts and
procedures.
Note 1:
<p>Note 2:
Intermec's Medallion Overnight Exchange Plan "Silver
Replacement" provides a customer-owned ready-to-run spare
overnight, to take the place of a failed device. The Silver
Replacement plan provides for the return of the failed unit to
factory operation specifications within a five-business-day
turnaround schedule, ready to serve as the next replacement, when
necessary. The Intermec Silver Replacement version of our Medallion
Service Contract plans ensure that critical data collection devices
are dispatched, on demand (as long as the request is received
before 3 PM local time), free of charge, then repaired, tested and
returned to the replacement spares pool. Each replacement unit is
shipped in reusable/returnable packaging to facilitate the return
of the defective unit to the Intermec Repair Depot for any needed
repairs. Intermec repairs are warranted for 90 days, and performed
to exacting factory standards, using Intermec authorized parts and
procedures.