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Juniper J-Care Data Networking
Part #: SVC-ND-IC4K-H | SKU: 61269

Juniper J-Care services combines traditional support with the power of automation and personalised service.

Juniper J-Care Data Networking

Part Details: J-Care, NextDay IC4K-H (1001-3000 EP) J-Care SUPPORT

Additional Information

Manufacturer No
Model Name J-Care

General Information

Service Information

  • Service Main Type: Maintenance
  • Service Sub Type: Electronic and Physical
  • Service Response Time: (Next Business Day) - Hardware Replacement
  • Product Supported:
    • IC4K-H (1000-3000 EP)
    • IC4K-H (1000-3000 EP)
  • Service Availability:
    • 12 x 5 Replacement
    • 24 x 7 Technical Support
  • Service Description: 12x5
  • Service Details:
    • This annual contract provides customers with 12X5 next business day parts delivery, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. ND support is subject to availability in some countries in the EMEA, APAC and LATAM region and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service. (Where Next Day Delivery in not available, service will be Next Day SHIPMENT.)
    • This annual contract provides customers with 12X5 next business day parts delivery, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. ND support is subject to availability in some countries in the EMEA, APAC and LATAM region and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service. (Where Next Day Delivery in not available, service will be Next Day SHIPMENT.)
  • Service Duration: 1 Year
  • Service Location: On-site
  • Provided Support:
    • Technical Support
    • New Releases Update
    • Web Knowledge Base Access
Extended Details

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