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Juniper J-Care Data Networking
Part #: SVC-NDCE-SA2K-CL-L | SKU: JUN118292

Juniper J-Care services combines traditional support with the power of automation and personalised service.

Juniper J-Care Data Networking

Part Details: J-Care, NextDy On-site SA2K-CL-L (25-49U) SUPPORT

Additional Information

Manufacturer Juniper Networks
Model Name J-Care

General Information

Service Information

  • Service Main Type: Maintenance
  • Service Sub Type: Electronic and Physical
  • Service Response Time: (Next Business Day) - Hardware Replacement
  • Product Supported:
    • SA2K-CL-L 25-49U
    • SA2K-CL-L 25-49U
  • Service Availability:
    • 12 x 5 Replacement
    • 24 x 7 Technical Support
  • Service Description: 12x5
  • Service Details:
    • This annual contract provides customers with 12X5 next business day parts delivery and technician to replace part, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. NDCE support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service.
    • This annual contract provides customers with 12X5 next business day parts delivery and technician to replace part, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. NDCE support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service.
  • Service Duration: 1 Year
  • Service Location: On-site
  • Provided Support:
    • Technical Support
    • New Releases Update
    • Web Knowledge Base Access
Extended Details

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