1100AMAT55M1T3 - Adtran Misc

Product Type: Service
Brand Name: Adtran
Manufacturer: Adtran
Service Name: ACES Support Program - Extended Service

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Additional Information

Service Main Type: Replacement
Service Sub Type: Electronic and Physical
Service Characteristic: Parts
Service Response Time: 4 Hour - Technical Support SLA
Product Supported:
- Adtran ATLAS 550 Integrated Access Device :1200305E2
- Adtran ATLAS 550 Integrated Access Device :1200305E2
Service Availability:
- 24 x 7 Emergency Consulting
- 12 x 5 Technical Support
Service Description: 12x5x4 Hour
Service Details:
- ADTRAN Technical Support SLA
- Access to Technical Support
- 7x24x365 Emergency after hours support
- Access to Software Releases and Patches
- ADTRAN Technical Support SLA
- Access to Technical Support
- 7x24x365 Emergency after hours support
- Access to Software Releases and Patches
Service Duration: 3 Year
Provided Support:
- Emergency Consulting
- Technical Support
- New Releases Update
- Parts Replacement
- Software Upgrade
- Web Knowledge Base Access

Extended Details