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model-5972 Computer Instruments

Computer Instruments e-IVR Meter Re-Read Request

Computer Instruments e-IVR Meter Re-Read Request

Customer convenience and overhead cost-control are critical concerns for the Utility Industry. e-IVR Utility Meter Re-Read is an automated self-service application that allows a Utility Customer access, by touchtone phone, to the results of a requested Meter Re-Read. The Customer can call at their convenience, any time (24/7), to hear the findings of the Re-Read and of any adjustments made to their bill. When it comes to anxious customers who hate to wait, e-IVR Utility Meter Re-Read fills the bill. As always, self-service, efficiency and convenience are at the core of all our applications.
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  • Convenient self-service access from any touchtone phone
  • Customers are informed of any bill adjustments
  • Easy to administer and maintain
  • Low overhead, high return
  • Re-read results can be accessed at any time (24/7)
  • Virtually labor-free, cost effective automated process
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  1. 1322-METR - Computer Instruments e-IVR Meter Re-Read Request

    e-IVR Meter Re-Read Request, New Meter reading request utility

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