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Additional Information
| Manufacturer | Juniper Networks |
|---|---|
| Model Name | J-Care |
Juniper Networks J-Care Specs
General Information
- Product Type: Service
- Brand Name: Juniper
- Manufacturer: Juniper Networks, Inc
- Service Name: J-Care
Service Information
- Service Main Type: Maintenance
- Service Sub Type: Electronic and Physical
- Service Response Time: 4 Hour - Hardware Replacement
- Product Supported:
- SA4K-L
- SA4K-L
- Service Availability: 24 x 7
- Service Description: 24x7x4
- Service Details:
- This annual contract provides customers with 24X7 4-hr parts delivery, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. SD support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service.
- This annual contract provides customers with 24X7 4-hr parts delivery, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. SD support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service.
- Service Duration: 1 Year
- Service Location: On-site
- Provided Support:
- Technical Support
- New Releases Update
- Web Knowledge Base Access
