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Additional Information
| Accessory Model Member | Yes |
|---|---|
| Manufacturer AIDC | Adtran |
| Model Name | ACES 1 Year |
General Information
- Product Type: Service
- Brand Name: Adtran
- Manufacturer: Adtran
Service Information
- Service Main Type: Maintenance
- Service Sub Type: Physical
- Service Response Time:
- 4 Hour - Replacement
- 30 Minute - Telephone Support
- Product Supported:
- MX 2800
- MX 2800
- Service Availability: 24 x 7
- Service Description: 24x7x4
- Service Details:
- Telephone response from an ADTRAN ACES representative within 30 minutes of your call for support 24 hours-a-day/365 days-a-year. An ADTRAN representative and a replacement unit (if needed) on-site within four hours of the determination of a hardware failure or problem with an ADTRAN product.
- Telephone response from an ADTRAN ACES representative within 30 minutes of your call for support 24 hours-a-day/365 days-a-year. An ADTRAN representative and a replacement unit (if needed) on-site within four hours of the determination of a hardware failure or problem with an ADTRAN product.
- Service Duration: 3 Year
- Service Location: On-site
- Provided Support: Phone Support
