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Additional Information
| Accessory Model Member | Yes |
|---|---|
| Manufacturer AIDC | Adtran |
| Model Name | Parts |
General Information
- Product Type: Service
- Brand Name: Adtran
- Manufacturer: Adtran
- Service Name: ACES Basic Maintenance
Service Information
- Service Main Type: Technical
- Service Sub Type: Electronic
- Service Response Time: 4 Hour - Technical Support SLA
- Product Supported:
- NetVanta Switch:
- 1535P
- 1638
- 1638 with ActivChassis
- NetVanta Switch:
- 1535P
- 1638
- 1638 with ActivChassis
- Service Availability:
- 24 x 7 Emergency Consulting
- 12 x 5 Technical Support
- Service Description: 12x5x4 Hour
- Service Details:
- 7x24x365 Emergency after hours support
- Access to Software Releases and Patches
- 7x24x365 Emergency after hours support
- Access to Software Releases and Patches
- Service Duration: 3 Year
- Provided Support:
- New Releases Update
- Emergency Consulting
- Software Upgrade
