AudioCodes Service Contract
Part #: MSRV-ENH-MED/YR | SKU: AUD516452

Part Details: Enhanced Managed Service for medium-scale products, includes: 24x7 Remote Monitoring and Alert Notification, Basic Monthly Reporting, MACD (2hrs), Backup/Restore. Does not include deployment services (see remote professional services bundles). Note: ACTS24x7, MS-TRIAGE, and HW replacement (MGSP or AHR) must be ordered separately