TrueSupport Standard Plan for Mobile Computers & Tablets - 1 Year Includes: Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services.
True Support contract 3-year - Mobile Computers Includes Tier 1 and Tier 2 Technical Helpdesk Support 7: 30am-cst-5: 00pm-cst, RMA Triage, OEM Service Contract management, Pre/post repair inspection.
True Support contract 1-year - Mobile Computers Includes Tier 1 and Tier 2 Technical Helpdesk Support 7: 30am-cst-5: 00pm-cst, RMA Triage, OEM Service Contract management, Pre/post repair inspection.
True Support with Spare Pool contract 3-year - Mobile Computers Includes Tier 1 and Tier 2 Technical Helpdesk Support 7: 30am-cst-5: 00pm-cst, RMA Triage, OEM Service Contract management, Pre/post repair inspection.
True Support with Spare Pool contract 1-year - Mobile Computers Includes Tier 1 and Tier 2 Technical Helpdesk Support 7: 30am-cst-5: 00pm-cst, RMA Triage, OEM Service Contract management, Pre/post repair inspection.
True Support with Spare Pool and Advanced Exchange contract 3-year - Mobile Computers Includes Tier 1 and Tier 2 Technical Helpdesk Support 7: 30am-cst-5: 00pm-cst, RMA Triage, OEM Service Contract management, Pre/post repair inspection.
True Support with Spare Pool Advanced Exchangeage contract 1-year - Mobile Computers Includes Tier 1 and Tier 2 Technical Helpdesk Support 7: 30am-cst-5: 00pm-cst, RMA Triage, OEM Service Contract management, Pre/post repair inspection.
Onsite Installation, qualified technician dispatched to customer site between the hours of 8am-5pm, Mon-FRI, Unit Placement, initial set-up and testing. Number of Kiosks per location: 1
Onsite Installation, qualified technician dispatched to customer site between the hours of 8am-5pm, Mon-FRI, Unit Placement, initial set-up and testing. Number of Kiosks per location: 2-3