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Additional Information
| Accessory Model Member | Yes |
|---|---|
| Manufacturer | Cisco |
| Model Name | Service Contracts |
General Information
- Product Type: Service
- Brand Name: Cisco
- Manufacturer: Cisco Systems, Inc
- Service Name: Software Application Support plus Upgrades (SAU)
Service Information
- Service Main Type: Maintenance
- Product Supported:
- Cisco SMS-1000
- Cisco SMS-1000
- Service Availability: 24 x 7
- Service Description: 24x7
- Service Details:
- 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor plus major releases* for the software application
- * A minor and maintenance release refers to an incremental release of software that provides maintenance fixes and additional software features. A major release refers to a release of software that provides additional software features and/or functions.
- Note: Domestic resellers purchasing for International locations will be subject to an additional fee
- 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor plus major releases* for the software application
- * A minor and maintenance release refers to an incremental release of software that provides maintenance fixes and additional software features. A major release refers to a release of software that provides additional software features and/or functions.
- Note: Domestic resellers purchasing for International locations will be subject to an additional fee
- Provided Support:
- New Releases Update
- Email Support
- Web Knowledge Base Access
- Technical Support
