Software support includes maintenance, minor and major updates
for your licensed feature set
Web knowledge base access includes a substantial database of
product information and a robust set of technical and analytical
tools that help facilitate knowledge transfer to your internal
staff
The Cisco TAC has a sophisticated call routing system that
quickly routes you to the correct technology personnel for expert
assistance and faster resolution
<p>Note: Domestic resellers purchasing for International
locations will be subject to an additional fee