Navigation
Additional Information
| Accessory Model Member | Yes |
|---|---|
| Manufacturer AIDC | Cisco |
| Model Name | Service Contracts |
General Information
- Product Type: Service
- Brand Name: Cisco
- Manufacturer: Cisco Systems, Inc
- Service Name: SMARTnet
Service Information
- Service Main Type: Maintenance
- Service Response Time: (Next Business Day)
- Product Supported:
- Firewall Services Module for Cisco Catalyst 6500 (spare)
- Firewall Services Module for Cisco Catalyst 6500 (spare)
- Service Availability: 8 x 5
- Service Description: 8x5
- Service Details:
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
- Note:
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
- Note:
- Service Duration: 1 Year
- Service Location: Carry-in
- Provided Support:
- New Releases Update
- Web Knowledge Base Access
- Phone Support
- Email Support
