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Additional Information
| Accessory Model Member | Yes |
|---|---|
| Manufacturer AIDC | Cisco |
| Model Name | Service Contracts |
General Information
- Product Type: Service
- Brand Name: Cisco
- Manufacturer: Cisco Systems, Inc
- Service Name: SMARTnet - Extended Service
Service Information
- Service Main Type: Maintenance
- Service Sub Type: Electronic
- Service Characteristic: Parts
- Service Response Time: 4 Hour - Hardware Replacement
- Product Supported:
- Service Availability:
- 24 x 7 Web Knowledge Base Access
- 24 x 7 Phone Support
- Service Description: 24x7x4 Hour
- Service Details:
- SMARTnet 24x7x4:
- <p>Advance Replacement parts on a Four-Hour Response basis twenty-four (24) hours per day, seven (7) days per week, including Cisco-observed holidays.
- SMARTnet 24x7x4:
- <p>Advance Replacement parts on a Four-Hour Response basis twenty-four (24) hours per day, seven (7) days per week, including Cisco-observed holidays.
- Service Duration: 1 Year
- Provided Support:
- Hardware Maintenance
- Parts Replacement
- Software Upgrade
- Software Update
- Diagnosis
- Phone Support
- Web Knowledge Base Access
