Honeywell’s Remote MasterMind for Mobility 2.5 is the ideal solution for IT managers looking to oversee all mobile devices within their network from one centralized location. Historically, managing mobile devices has been a cumbersome, expensive, and error-ridden process. Fortunately, with Remote MasterMind for Mobility 2.5, IT managers can perform virtually all device management tasks from a single hub, including asset tracking, software deployment, configuration control, remote diagnostics, and performance analysis. Asset tracking is simplified. The push of a button allows users to obtain the serial number, model, and firmware version of any device activated with Remote MasterMind. Furthermore, users can pull in-depth device metrics related to battery performance, operational status, button or touchpad usage, and other issues—either on-demand or on a scheduled basis—to enhance device management and problem resolution. Remote MasterMind for Mobility 2.5 also permits managers to push software and manage configurations on thousands of devices at once, eliminating the need for on-site visits or manual installations. These functionalities can be controlled remotely, and both software and configuration updates can be scheduled during off-peak times to maximize device availability.
Key Features and Benefits
- Position Tracking: Lets administrators find and track the movement of GPS-enabled devices around the world
- Inventory Management: Easily gather serial numbers, firmware updates, and other asset details at any time; dynamic grouping allows for automatic device classification based on role or location
- Robust Security: Provides managers with the ability to regulate how devices are used and how data is accessed, keeping sensitive corporate information secure
- Reporting Capabilities: Collect, analyze, and store extensive performance and usage data to streamline operations and improve efficiency
- Automated Alerts: Sends notifications when predefined occurrences happen, enabling quick action to address issues
- Advanced Device Metrics: Monitor over 100 metrics to enhance device productivity and efficiency (available on select Honeywell mobile devices)
- Multi-Brand Support: Offers management support for any device running a Microsoft® Windows® operating system, including mobile phones, PCs, laptops, printers, and other peripherals
- Web-Based Management Console: Facilitates easy installation and provides console access from any location with internet access
- Policy-Based Management: Group policies enable the real-time deployment of settings and software to field devices over any network, such as Wi-Fi® and cellular
- Data Security: Advanced authentication, device locking, and encryption tools help protect sensitive data if a device is compromised
- Help Desk Features: Agents can remotely control devices to see the user’s view, address field issues, examine system registries, download files, and manage device usage