Unlimited Telephone Technical Support throughout your workday -
Access to our technical support hotline during local business
hours, Monday through Friday (excluding holidays).
Advance Parts Replacement full replacement of all covered
failed components shipped for next business day delivery. Customs
delays may affect actual delivery time in certain regions.
Software Updates upon release to correct any software errors
that prevent the system from performing to published
specifications, as required.
Software Upgrades major feature and functionality releases.
Upgrades are available upon release.
On-line Support access via the World Wide Web to extensive
technical information on Polycom products, including a search and
query function on the Knowledgebase, technical bulletins, tech tips
and frequently asked questions.
Test Facility face-to-face testing can be scheduled during
local business hours (except holidays) with our technical support
engineers, or take advantage of our around-the-clock video test
facility with continuous motion and sound sources for quick, easy
confidence checks.
Unlimited Telephone Technical Support throughout your workday -
Access to our technical support hotline during local business
hours, Monday through Friday (excluding holidays).
Advance Parts Replacement full replacement of all covered
failed components shipped for next business day delivery. Customs
delays may affect actual delivery time in certain regions.
Software Updates upon release to correct any software errors
that prevent the system from performing to published
specifications, as required.
Software Upgrades major feature and functionality releases.
Upgrades are available upon release.
On-line Support access via the World Wide Web to extensive
technical information on Polycom products, including a search and
query function on the Knowledgebase, technical bulletins, tech tips
and frequently asked questions.
Test Facility face-to-face testing can be scheduled during
local business hours (except holidays) with our technical support
engineers, or take advantage of our around-the-clock video test
facility with continuous motion and sound sources for quick, easy
confidence checks.